The 28th year of the J.D. Power Vehicle Dependability Study was recently released, and Porsche came in at #1, tying with Lexus.
Dependability is measured by taking a look at the number of problems experienced for every 100 vehicles, with lower numbers representing higher scores. This study takes into account 117 specific problems that have been separated into eight major categories.
The study was based on responses for 35,186 original owners of 2014 model-year vehicles after three years of ownership.
For the 3rd year in a row, the biggest complaint overall was Bluetooth pairing and connectivity, along with misinterpreting commands in built-in voice recognition. 22% of dependability issues reported were related to the Audio, Communication, Entertainment, and Navigation category.